I can't log into my account that I have frogotten the e-mail and password

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

Aquaa

I can't log into my account that I have frogotten the e-mail and password

Post by Aquaa »

Beacose of BOSD my settings, passwords, cookies file have corrupted and I can't access my account that I have a paid liscence on it. I can't reset the password beacose I have forgot the e-mail connected to it. Can you help me?
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Oleg
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Joined: Fri Feb 06, 2004 3:54 am
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Re: I can't log into my account that I have frogotten the e-mail and password

Post by Oleg »

Hello.
What is your account name, platform ID or your purchase transaction number?

If you can't remember the associated e-mail, you can specify e-mail from your order (most likely your e-mail on paypal profile), it should work too.
Aquaa

Re: I can't log into my account that I have frogotten the e-mail and password

Post by Aquaa »

Account name: Aquaaaboy
Platform ID: 9JBE2-22

I tried to reset it, but it doesn't work with the PayPal e-mail.
aykutsoylu

ı forgot my password can you help ?

Post by aykutsoylu »

Hello, I forgot the password of my account named Aykutsoylu and the bot does not send me an e-mail. Can you send my password to my e-mail?
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Oleg
Site Admin
Posts: 14755
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: I can't log into my account that I have frogotten the e-mail and password

Post by Oleg »

Hello.
An e-mail from your latest purchase was assigned onto your account: zmc******em@gmail.com
You can use these details to reset password. Mind to check Spam/Junk box as GMail is likely to filter password recovery e-mail as spam.
Aquaa

Re: I can't log into my account that I have frogotten the e-mail and password

Post by Aquaa »

I have atempted to reset the password on that e-mail and nothing worked. I even tied it after you repyled t my reply but it did not work. Is there anything you can do to help me restore the acces to that account?
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