My friend lost account

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

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Joined: Thu Apr 18, 2024 6:05 pm

My friend lost account

Post by mariewilson »

I have a friend who forgot his account password. But after clicking forgot your password, my friend did not receive email information to change his password. So what should we do now?
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Re: My friend lost account

Post by Oleg »

make a forum post and specify his platform ID and account name he remembers. If he has a paid license, it's worth to reach me out via e-mail and specify e-mail address on purchase, so I can track it down.
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