Missing IImportExportService

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RenesisM
Posts: 1
Joined: Wed May 17, 2023 5:04 pm

Missing IImportExportService

Post by RenesisM »

Hi all,

I'm running into this issue where I am able to open ZModeler but I can't import/export, I also do not get a license verification pop-up. I've tried reinstalling the program, rebooting my PC, and deactivating Windows Defender/antivirus and placing the ZModeler folder on a different disk than C: to no avail.

Please help!!
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Oleg
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Joined: Fri Feb 06, 2004 3:54 am
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Re: Missing IImportExportService

Post by Oleg »

There is currently no solution other than those listed above. ZModeler is not given a permission to load its modules by windows defender or some antivirus software. Also, make sure none of ZModeler files have been already removed/quarantined. In particular, there should be three zmStoneguard files in main folder (.exe, .dll and .inl).
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