Paid, But not received licence

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vipah

Paid, But not received licence

Post by vipah »

Hello, at first BMTMicro declined my payment for apparent "Fraud" buy they gave taken the money from me for (1 Month Licence) but I have not been given it un my licence area

Any chance to get some support resolving this?

Thanks,
Vipah
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Oleg
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Re: Paid, But not received licence

Post by Oleg »

Hello.
If you have a payment recipient from BMT with your purchase number, specify it, so I can check it on license server. If you don't have your order number, you should contact BMT on the issue with your payment. When payment is complete license is issued automatically, however it could be the case the automatic communication between BMT server and my licenses server went improperly due to your payment not being accepted properly.
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