accidentally blacklisted my computer and not validating at all

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

ghostrider6969698
Posts: 4
Joined: Mon Sep 06, 2021 9:10 pm

accidentally blacklisted my computer and not validating at all

Post by ghostrider6969698 »

i tried doing validating and stuff and is all messed up as the trial is there and not working and the app wont let me sign in and dont come up anymore so probs need new id for it
User avatar
Oleg
Site Admin
Posts: 11303
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: accidentally blacklisted my computer and not validating at all

Post by Oleg »

I've removed all platforms from your account, add your correct platform ID again. I've reset your paid license to 30 days, it is paused currently, you can activate and use trial license first.
ghostrider6969698
Posts: 4
Joined: Mon Sep 06, 2021 9:10 pm

Re: accidentally blacklisted my computer and not validating at all

Post by ghostrider6969698 »

hi this is still not working again
User avatar
Oleg
Site Admin
Posts: 11303
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: accidentally blacklisted my computer and not validating at all

Post by Oleg »

you have activated trial license. It can only be installed in automatic mode. Make sure platform ID in your web account is exactly the same as you see in ZModeler - a misspell will make it impossible to install license.

Assign password 123456 onto your platform ID in web account on "My computers" page.
Run ZModeler as Administrator, specify your account name and platform password 123456 on "Account Setup" page. press OK and restart as Administrator again.

Make sure to allow ZModeler access zmodeler3.com domain on your firewall if you have one.
Note, ZModeler folder should not be on your desktop or in "My documents" folder - prefer a folder on drive D: if possible.
Post Reply