Platform Not Found. Wrong account name or misspell in ID?
Moderator: Oleg
Platform Not Found. Wrong account name or misspell in ID?
I tried to update my Zmod to version 1230 and now it won't allow my Platform ID to be added back onto my account and I am unable to use Zmod as a result
Re: Platform Not Found. Wrong account name or misspell in ID?
Upgrade to ZModeler 3.3.0.1230 has nothing to do with platform ID in your web account. The only thing to change is a validation key you apply after installing license key. When online access for platform ID is configured, nothing changes at all - ZModeler will download and validate license key automatically.
What is the platform ID you have an issue with? I can see only one platform ID on your web account and it already runs ZModeler 3.3.0.1230.
What is the platform ID you have an issue with? I can see only one platform ID on your web account and it already runs ZModeler 3.3.0.1230.
Re: Platform Not Found. Wrong account name or misspell in ID?
I got it to finally recognize the platform ID and it seems to validate. HOWEVER every time it validates it tells me to restart Zmod and I am unable to open any projects I have saved
Re: Platform Not Found. Wrong account name or misspell in ID?
The license key has not been saved to the hard drive.
I advise to move ZModeler folder from a system drive to another drive if possible. Make sure to run ZModeler as Administrator. Also, if you see a green down-arrow icon in the bottom of ZModeler window - press it to let ZModeler download updates.
I advise to move ZModeler folder from a system drive to another drive if possible. Make sure to run ZModeler as Administrator. Also, if you see a green down-arrow icon in the bottom of ZModeler window - press it to let ZModeler download updates.