Oleg wrote: ↑Sat Mar 27, 2021 7:18 am
Server does not accept your platform ID for some reason. In most of cases this error is shown when no response from the server comes up (e.g. session time out), but I think this is not your case.
Specify your account name and platform ID you have problems with.
Would you also be able to help me out? Same error.
NanoCraft7 wrote: ↑Thu Nov 24, 2022 11:21 am
Nvm it worked after waiting a bit!
You need to assign password like 123456 onto your platform ID on "My computers" page. Then run ZModeler as administrator, open "Account Setup" page, specify your account name and platform password 123456. Press OK and restart ZModeler.
Guest wrote: ↑Mon Jan 09, 2023 3:26 am
same problem i couldnt login or use app 9 day left this is p.id R2666-DV
make sure this is exactly the ID you have in ZModeler.
Assign password 123456 onto your platform ID. Run ZModeler as Administrator, open "Account Setup" page, specify account name and platform password 123456. Press OK and restart ZModeler.
Run ZModeler as Administrator, open "Account Setup" page, specify your account name qwqwqwq12w1q and platform password 123456. Press OK and restart ZModeler.
Matador da 25 wrote: ↑Mon Mar 06, 2023 12:49 am
Same thing happened to me
Matador da 25 H27MP-P9
Your platform ID logged in to license server today. Is your issue resolved already? if not, what exactly (and when exactly) you have the problem with ZModeler or web account?
specify correct account name in ZModeler's "Account Setup" page.
Note, the password field there is for platform password (the one you assign on "My computers" page).
Also, make sure the platform ID you have added in web account is exactly the one you see in ZModeler. A misspell will make it impossible to install license key in ZModeler.
ohmygod3 wrote: ↑Sat Jun 24, 2023 12:35 am
User name: ohmygod
Platform ID: 93BYH-48
I have the same problem
Your platform ID is already on your web account. Note, you have activated trial license for your platform ID on your old account in April, so now you can use paid license only.
Guest wrote: ↑Tue Dec 07, 2021 3:04 am
Username: darioolaru
Platform id: ZT4SM-C7
i have the same problem
Your platform ID is OK and it's on your account with trial license. However, to install license in ZModeler, you need to assign password onto your platform ID in web account. Then specify your account name and platform password in ZModeler on "Account Setup" page; press OK and restart ZModeler as Administrator.
What is your platform ID? mind to check for misspells, as I can see you have an ID on your web account that is allowed to log in but has never did so. Assign simple password like 123456 onto your platform ID on "My computers" page. This is the password you specify in ZModeler on "Account Setup" page.
I'm also having this issue
Username: blackfirefly000
Platform id: RFGY6-9P
I believe I've already used the trial version on this device on a different account, I may be wrong.
blackfirefly000 wrote: ↑Wed Aug 02, 2023 6:22 am
I'm also having this issue
Username: blackfirefly000
Platform id: RFGY6-9P
I believe I've already used the trial version on this device on a different account, I may be wrong.
Platform added onto your account. It has not used its trial license yet.