Assigning license logs me out

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lawdy
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Assigning license logs me out

Post by lawdy »

Hello,

So i just bought a new license and when I'm at the ZModeler3 Account Management > My licenses, I select my license and my target platform, but when I click Apply it just logs me out of the website.
It works if I assign the trail license, but the 30-day just logs me out.
I've done this 1000 times before I don't understand what the problem is. Help would be appreciated.
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

It happens from time to time on some platform IDs. I was unable to reproduce this issue on all my platform IDs and can't find the source of this issue at license server. The problem is rarely seen on licenses with 60 and more days on it, so it is advised to use at least 60 or 90 days license (and do not revoke it) if you ever faced this type of problem with your platform ID.
ademirsott
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Joined: Fri Dec 06, 2019 4:19 pm

Re: Assigning license logs me out

Post by ademirsott »

estou com o mesmo problema !!!
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

Make sure your web account pages are not translated by web browser, it should be in English.
poopzmodel

Re: Assigning license logs me out

Post by poopzmodel »

Same problem here, logs me out when trying to activate a license?!
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

poopzmodel wrote: Sat Mar 13, 2021 12:37 pm Same problem here, logs me out when trying to activate a license?!
give it a try again.
ZeLdA

Re: Assigning license logs me out

Post by ZeLdA »

Same problem here '-', instantly logged out when I want to activate my licence..
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

ZeLdA wrote: Fri Apr 02, 2021 4:53 am Same problem here '-', instantly logged out when I want to activate my licence..
give it a try again.
Zlatan

Re: Assigning license logs me out

Post by Zlatan »

Estou com esse problema, alguma solução?
Numbers

Re: Assigning license logs me out

Post by Numbers »

ive got the same prolem aswell press validate and insa logs me out
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

Numbers wrote: Sun Jun 20, 2021 8:59 am ive got the same prolem aswell press validate and insa logs me out
Your license and platform ID are both OK. I've set your license to 32 days, give it a try again. Note, your license key could have +/- 2 days of it now, so license server can generate license key for 30-34 days. Any license key in this range is correct and should install and work fine in ZModeler.
h.bergstrom95

Re: Assigning license logs me out

Post by h.bergstrom95 »

Hello! I just purchased a license, but as soon as I assign it to the platform ID I get logged out. Help with this, please? :/
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

h.bergstrom95 wrote: Mon Jun 21, 2021 11:57 am Hello! I just purchased a license, but as soon as I assign it to the platform ID I get logged out. Help with this, please? :/
I can see your platform logged in to license server and downloaded license key already. Is your issue resolved to the moment?
CalvP_83
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Joined: Wed Jul 14, 2021 8:40 am

Re: Assigning license logs me out

Post by CalvP_83 »

Hello,
I bought a 30 day license and have the exact same problem. Is there an alternative? Have a nice day
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

In most of cases issue gets resolved on a next day when license key gets a different combination of "date starting" and "date expiring". In rare cases you can write me on forum to force shifting your license time so license server can generate different combination on license key. The issue is mostly related to 30-days licenses and some platform IDs combinations. If you see this problem every time you activate license for your platform ID, consider purchasing at least 90 days license - these licenses rarely suffer this problem.
Cmock06

Re: Assigning license logs me out

Post by Cmock06 »

i am having this same issue
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

Cmock06 wrote: Wed Dec 29, 2021 10:55 pmi am having this same issue
I've updated your license with 35 days, activate it again, it should be fine now.
abetheplaya
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Re: Assigning license logs me out

Post by abetheplaya »

Hello, I am having same issue.
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

abetheplaya wrote: Tue Jan 04, 2022 10:00 pm Hello, I am having same issue.
your account name or platform ID?
NORDIC

Re: Assigning license logs me out

Post by NORDIC »

I'm having the exact same issue with my 30 day that I just bought... The username I have for my account page is llNORDICll.
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Oleg
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Re: Assigning license logs me out

Post by Oleg »

Give it a try again now, it should work.
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