Something is wrong on server. Try again later

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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envisions
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Joined: Tue Mar 23, 2021 12:07 pm

Something is wrong on server. Try again later

Post by envisions »

Ive tried to add my computer on 3 diff browsers and one other computer and keep getting the same error "Something is wrong on server. Try again later" is there a way to fix this.
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Server does not accept your platform ID for some reason. In most of cases this error is shown when no response from the server comes up (e.g. session time out), but I think this is not your case.

Specify your account name and platform ID you have problems with.
envisions
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Re: Something is wrong on server. Try again later

Post by envisions »

the username is envisions and the platform id is 9zhmw-8g
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

I've added platform ID "9zhmw-8g" onto your account with trial license. You can activate license on "My licenses" page. Assign password like 123456 onto your platform ID on "My computers" page. Specify your account name and platform password 123456 in ZModeler on "Account Setup" page and restart ZModeler as Administrator. ZModeler should download and install license key automatically.
Actreox
Posts: 3
Joined: Wed Jul 07, 2021 3:33 am

Re: Something is wrong on server. Try again later

Post by Actreox »

Same thing happened to me.

Actreox, RELT3-CV
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Actreox wrote: Wed Jul 07, 2021 6:19 am Same thing happened to me.

Actreox, RELT3-CV
your platform was added successfully on your account and has trial license activated for it. However, your platform ID has never logged in to license server to download license key.

Double-check whether platform ID is correct - a misspell will make it impossible to install license in ZModeler.

assign password onto your platform ID again, specify your account name and platform password in ZModeler. Note: platform password, not your account password. restart ZModeler as Administrator.
rolfie
Posts: 1
Joined: Sun Aug 01, 2021 10:33 am

Re: Something is wrong on server. Try again later

Post by rolfie »

this also is happening to me
user is rolfie
platform ID is ZVML8-LL
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

rolfie wrote: Sun Aug 01, 2021 12:59 pm this also is happening to me
user is rolfie
platform ID is ZVML8-LL
added your platform with trial license.
poepsnol38

Re: Something is wrong on server. Try again later

Post by poepsnol38 »

I also have this problem

user is poepsnol38
platform ID is R5AAY-QQ
SEPIEBOY

Re: Something is wrong on server. Try again later

Post by SEPIEBOY »

I am experiencing the same problem.
My username is SEPIEBOY
and my platform ID is: RL2XJ-JW.
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

SEPIEBOY wrote: Wed Aug 11, 2021 6:05 am I am experiencing the same problem.
My username is SEPIEBOY
and my platform ID is: RL2XJ-JW.
done.
allenv
Posts: 1
Joined: Fri Aug 27, 2021 3:58 pm

Re: Something is wrong on server. Try again later

Post by allenv »

Hello: Same problem... "Something is wrong on server. Try again later.
allenv
ZKM5S-QT
Guest

Re: Something is wrong on server. Try again later

Post by Guest »

Not sure I understand, must b missing something, how can I b paying for something n getting nothing here but red. :|
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

"Something is wrong on server. Try again later" is not a server failure or something of a kind. This is generally a communication alternation between your web browser and the server. Could be caused by AD blockers, VPN/proxy layer or automatic web page translation tools. In some cases, when you get this message, you can try to do the same from your mobile phone and it could work fine.
linyi_LYi

Re: Something is wrong on server. Try again later

Post by linyi_LYi »

I'm experiencing the problem. The prompt mey laptssage is saying that the Platform ID of my desktop is linked to another account, so I switched to mop, but it prompts the same server problem. I tried my mobile phone browser but the problem still exists. Besides, I could not receive my activation email. I tried both gmail and outlook, neither works.

Username: linyi
Platform ID: Z4X4U-P2, RKWN3-PW

Thanks!
mrlonelyy

Re: Something is wrong on server. Try again later

Post by mrlonelyy »

Bro i'm also having the same issue and i've been trying from many browsers networks and all stuff.
My username: mrlonelyy
Platform ID: R2UYY-GM
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Added platform onto your account.
Guest

Re: Something is wrong on server. Try again later

Post by Guest »

Username: darioolaru
Platform id: ZT4SM-C7
i have the same problem
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Guest wrote: Tue Dec 07, 2021 3:04 am Username: darioolaru
Platform id: ZT4SM-C7
i have the same problem
Your platform ID is OK and it's on your account with trial license. However, to install license in ZModeler, you need to assign password onto your platform ID in web account. Then specify your account name and platform password in ZModeler on "Account Setup" page; press OK and restart ZModeler as Administrator.
ayakan

Re: Something is wrong on server. Try again later

Post by ayakan »

User: bordermoddinggroup
ID: 8QLSC-MC
same
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

ayakan, added.

Also, you should not create several accounts for different platform IDs, you can have several platform IDs on your account. Even more, you can assign licenses onto these IDs and assign passwords for every ID, so each computer can download an associated license from your account with no actual access to your account itself.
Nightdesert1202

Re: Something is wrong on server. Try again later

Post by Nightdesert1202 »

Mind Does The Same Thing

Nightdesert1202
ZDHPH-BP
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Nightdesert1202 wrote: Tue Dec 21, 2021 6:23 pm Mind Does The Same Thing

Nightdesert1202
ZDHPH-BP
nope, your platform ID and its trial license are both absolutely OK. Your platform ID has never logged in to license server to download license key. Trial license can be installed in automatic mode only. Ensure the ID has no misspells, since a misspell will make it impossible to install license key.

It is essential to run ZModeler as Administrator.
Assign password 123456 onto your platform ID in web account on "My computers" page. Run ZModeler, specify your account name and platform password 123456 on "Account Setup" page. press OK and restart ZModeler.


Just to ensure your ID and license key are correct, you can copy license key in web account, run ZModeler, open License Information window, press and hold Shift key for 2-3 seconds. If your license key appears in ZModeler, then your ID and license key are both OK. Note: you can not install license key this way, you can verify it only.
Guest

Re: Something is wrong on server. Try again later

Post by Guest »

Username: yari_chrispijn
Platform id: 9QDJZ-N5
i have the same problem
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Oleg
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Re: Something is wrong on server. Try again later

Post by Oleg »

Platform ID 9QDJZ-N5 on account yari_chrispijn has logged in to license server on Jan 28th. Is your issue resolved already? If not, assign password in web account and in ZModeler's account window again. Just to refresh it.
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