Refund

[Valckyz]

Hey so I cannot post a topic on Zmodeler discussion. I bought zmodeler like less than an hour ago and it really wasn't what I expected. I know I should try harder but Ill buy a licence again when I have time to make cars. Can I get a refund?

[Oleg]

Will pausing your license and resetting its time back to original fit your needs?

[Valckyz]

I would prefer a full refund.

[Oleg]

Your payment was refunded, license voided, platform serving suspended.

[xxfoxxx_]

hello i need a refund i just payed for the licence and its saying pending on the website but on my bank statement its saying payed!!! please help me or give me a refund please

[Oleg]

Specify your account name and/or transaction number. Depending on your payment method, it might take up to several hours for the payment to be processed. In most of cases, PayPal and card payments are instant (license issued upon returning from payment page).

[xxfoxxx_]

Specify your account name and/or transaction number. Depending on your payment method, it might take up to several hours for the payment to be processed. In most of cases, PayPal and card payments are instant (license issued upon returning from payment page).

ok so its not showing up anymore on the orders page on the website but its still on my statement?? please help! also i cant see the order number anymore since its not there

[Oleg]

I can see you've applied license to your platform ID.

Assign password 123456 onto your platform ID in web account on "My computers" page.
Specify your account name and platform password 123456 in ZModeler on "Account Setup" page. press OK and restart ZModeler as Administrator.

[Bloods]

Hey i was wondering if i can get a refund. I ask for a refund because every time i try to apply the licence it logs me out the site. So i can't even use the licence. Unless there is a way to fix this.

[Mitchyy]

I was wondering if I could please get a refund its is not what I expected and I'm not gonna be able to use it because of family issues and not gonna have any money because I'm financially broke and need money back is it possible?

[RetroWolf1220]

I have only had zmodeler for 1 day I would like a refund

[Oleg]

You were supposed to use trial license before purchase. It is explicitly stated in terms and conditions of license purchase. Since you have already activated your paid license, I had to black-list your platform ID too.

[danielt105]

Hey there, I've been having issues authenticating and I don't understand zMod all to well. But now I need the money for something else could I get a refund please?

[Oleg]

Hey there, I've been having issues authenticating and I don't understand zMod all to well. But now I need the money for something else could I get a refund please?

Daniel, I've blocked your license and sent a refund to your payment.

[craziiistarlord]

Hello I wanted a refund thought I was getting the free trial but mistakenly payed the 1 month. My account name is craziiistarlord and my transaction ID is 1V130907HK5168122

[Oleg]

Hello I wanted a refund thought I was getting the free trial but mistakenly payed the 1 month. My account name is craziiistarlord and my transaction ID is 1V130907HK5168122

Dear customer,

I have send a full refund and voided your license.

As this is the second time you purchase a paid license, I assume you are aware of the license purchase steps. Also, your platform has used its trial license on your first account, so it is barely possible you really expected to get a free trial again while making a purchase.

You have already activated and installed the paid license you are requesting refund for.

Given the above, if you ever request refund again, I will consider it as cheating and ban your platform ID permanently. You will be unable to use ZModeler anymore.

[Cresfirc]

Hello there, I would like a refund of the licence, I think it would be fine for me to do so since I haven't used it at all, I want a refund because my interests weren't fit enough in this software, I am sorry for the inconvenience, My name is Cresfirc. and the transaction id is 7SK78829UJ645945K.

[Oleg]

Sure. Payment refunded, license voided.

[skippy9008]

I would like a refund because i have not used zmodler since i bought it and i have no need for it. My transaction id is 5FF41957G7004443N

[Oleg]

I would like a refund because i have not used zmodler since i bought it and i have no need for it. My transaction id is 5FF41957G7004443N

Sure, your license was not yet activated, you have been sent a full refund of your payment.

[jfynas]

Hi,

I'm wondering if I'm eligible for a refund. I was unaware that you received a trial version. If possible may I receive a refund, I just wanted to test out ZModeler and see if I want to convert my work on the service fully.

[Oleg]

Hi,

I'm wondering if I'm eligible for a refund. I was unaware that you received a trial version. If possible may I receive a refund, I just wanted to test out ZModeler and see if I want to convert my work on the service fully.

I have sent a refund of your transaction and removed paid license. You can use the trial license. Mind, the trial license can only be installed in automatic mode, so you should assign password onto your platform ID on "My computers" page and specify this password in ZModeler on "Account Setup" page alongside with your account name.

Also, your platform is allowed to log in, but has never did so. Make sure the ID in web account is exactly the one you see in ZModeler on "License Information" page.

[Dannio255]

Hello, I have done some upgrades to my PC which led to my platform id to change without my knowledge. I purchased a license and then later a trial license appeared for me to use so I instead used the trial license. Is it possible to refund the paid license?

[Oleg]

Hello, I have done some upgrades to my PC which led to my platform id to change without my knowledge. I purchased a license and then later a trial license appeared for me to use so I instead used the trial license. Is it possible to refund the paid license?

It is OK to use trial license after the paid one. However, as you have revoked the paid license and activated the trial, you can use the trial license currently. Your paid license is paused, you can activate it later.

[Oleg]

Your transaction was already refunded. It might take several days for funds to be credited (depends on the payment method being used).

If you would like to use ZModeler, you need to purchase the license.