Forgotten platform password
Moderator: Oleg
Forgotten platform password
Greetings,
I've bought a license for Zmodeler but I can't log on in Zmodeler. I type my username and password and nothing happens. Perhaps I am typing in the wrong password or I am not doing something right.Please assist me with resolving this issue because I would like to use Zmodeler.
Best Regards.
I've bought a license for Zmodeler but I can't log on in Zmodeler. I type my username and password and nothing happens. Perhaps I am typing in the wrong password or I am not doing something right.Please assist me with resolving this issue because I would like to use Zmodeler.
Best Regards.
Re: Forgotten platform password
Hello.
An account associated with your e-mail is "Vanio". You can use these details to request password reset on account login page. switch to "Lost password", specify your account name and your e-mail, specify captcha and press "Reset password". You will get a temporary password on your e-mail in few minutes.
An account associated with your e-mail is "Vanio". You can use these details to request password reset on account login page. switch to "Lost password", specify your account name and your e-mail, specify captcha and press "Reset password". You will get a temporary password on your e-mail in few minutes.
Re: Forgotten platform password
Greetings,
I've reset my password but I still can't log in on Zmodeler. It is requesting a Account Login and Platform Password but I've forgotten the Platform Password. Using the password for my Zmodeler account doesn't work. I log on the website but not in the Zmodeler Application itself.
I've reset my password but I still can't log in on Zmodeler. It is requesting a Account Login and Platform Password but I've forgotten the Platform Password. Using the password for my Zmodeler account doesn't work. I log on the website but not in the Zmodeler Application itself.
Re: Forgotten platform password
you can assign password onto your platform in web account.
Re: Forgotten platform password
Greetings,
My issue has been resolved. Thanks for your assistance.
My issue has been resolved. Thanks for your assistance.
Re: Forgotten platform password
its not sending me a password reset to my email so i can verify my account iv try to get it to send me at least 10 password resets but its not showing in my gmail this the same account i been using to make zmodler3 for 2years even got previous messages from me resetting my account but for some reason its not sending me a password to reset my account so i can log in and verify my liscense
Re: Forgotten platform password
what is your account name?
Re: Forgotten platform password
my account name is leonmac865 last time i got a email from yall wus on jan 2 for a password reset
Re: Forgotten platform password
Your e-mail on account is william*****9*@gmail.com
In most of cases, emails to "gmail" are delivered fine. Check the spam/junk folder, may be it got there?
The recent successful login on this account is "4th of March 2022"
In most of cases, emails to "gmail" are delivered fine. Check the spam/junk folder, may be it got there?
The recent successful login on this account is "4th of March 2022"
Re: Forgotten platform password
i am haveing this same issue i am not recieving the email to reset my password
my account name is cmock06
my account name is cmock06
Re: Forgotten platform password
Your account name: Cmock06Cmock06 wrote: ↑Tue Jul 26, 2022 6:50 pm i am haveing this same issue i am not recieving the email to reset my password
my account name is cmock06
Your email: trip*****d@gmail.com
If you specify everything properly, you will get password reset e-mail.
Mind to check the Spam/Trash box too.
Re: Forgotten platform password
Tried to reset my password and it says failed to send email when thats my email attached to the account need help please
Re: Forgotten platform password
email was "champions0***1@gmail.comCrackin wrote: ↑Thu Sep 14, 2023 4:07 pm Tried to reset my password and it says failed to send email when thats my email attached to the account need help please
Re: Forgotten platform password
There were no e-mail assigned onto your account. I have assigned the e-mail from your purchase (the one you've specified above) onto your account to, so you should be able to reset password now.
Re: Forgotten platform password
create new account and start over again. If you have made a purchase, you can specify your purchase details / order confirmation / transaction number. You can send these details via e-mail.
Re Re: Forgotten platform password
it says i cant bc of my platform id i already have an account with the same platform id
Re: Forgotten platform password
you can still press "Add" button there. The platform ID will appear on your account. Of cause, you will not get a new trial license, but you can buy the license and install new license key in ZModeler.
login issue, reset password issue.
can't login, won't let me reset password, no email sent to verify, locked out totally. tried opening another account and now it wont let me sign in. would like to use z modeler.
Re: login issue, reset password issue.
Your account is linked with your e-mail that was used on purchase ***96@gmail.comDragradial1 wrote: ↑Tue Apr 02, 2024 4:26 pm can't login, won't let me reset password, no email sent to verify, locked out totally. tried opening another account and now it wont let me sign in. would like to use z modeler.
You can use these details to reset password on "Lost Password" page. Mind to check Spam\Junk box as the password recover e-mail will be filtered as spam.
Once you log in to your web account, change password on "Settings" page. Let your browser remember the password so you don't loose it anymore.