I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

AntonioS_FIVEM

I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Post by AntonioS_FIVEM »

I was purchasing another One month license, it charged my card and didn't give me the appropriate license.
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Post by Oleg »

I can see license on your web account issued today. Is this the purchase you have problem with? You can reach me out via e-mail if needed.
urmomsdaddy

Re: I was purchasing a license, and it charged my card, but after 2 or 3 days it took my license away

Post by urmomsdaddy »

I purchased a license, and it charged my card, but after 2 or 3 days it took my license away
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Post by Oleg »

This does not sound like an ordinary case, Specify your purchase details and account name / Platform ID, so I can locate the order and your web account to check what went wrong.

Edit:
Make sure you log in to your original web account "glitch69", as you seem like created a new account "urmomsdaddy" with the same platform ID. The first account does have your paid license running, the second has nothing.

Also, I have assigned your e-mail from purchase onto original account so you can use these details to recover password if you can't log in to an old account.
glitch69

Re: I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Post by glitch69 »

hey sorry for the bother again but when i go into zmod and i sign in and stuff it still says my license failed
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: I was purchasing a license, and it charged my card, but then it never gave me the liccense/

Post by Oleg »

Configure online validation for your platform by assigning password onto it on "My computers" page and using this password in ZModeler on "Account Setup" page alongside with your account name.
Post Reply