Accidently removed my platform id now i can't do anything!

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whatic777
Posts: 1
Joined: Thu Sep 29, 2022 8:43 am

Accidently removed my platform id now i can't do anything!

Post by whatic777 »

So i accidently removed my platform id and now i can't even buy a licence, i need it " un blacklisting" or please can someone tell me how to fix it
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Oleg
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Re: Accidently removed my platform id now i can't do anything!

Post by Oleg »

You can add platform ID onto your account again. If you get a message on your attempt, press "Add" button there.

If still no luck, specify your platform ID, I'll restore it.
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Re: Accidently removed my platform id now i can't do anything!

Post by Guest »

RCTYV-Q7 is my platform id
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Oleg
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Re: Accidently removed my platform id now i can't do anything!

Post by Oleg »

Guest wrote: Fri Sep 30, 2022 4:52 amRCTYV-Q7 is my platform id
I do not see any problems with this ID. You have purchased a paid license, you need to apply this license for your platform ID in web account. Once you do this, you can install generated license key in ZModeler.

I advise to assign password onto your platform ID in web account and specify this password in ZModeler along with your account name on "Account Setup" page. This will let ZModeler download license key (but you still need to activate license manually in web account).
whatic

Re: Accidently removed my platform id now i can't do anything!

Post by whatic »

ok, i added a password and everything, and i'm clicking the apply button in the zmodeler app and it doesn't do anything
whatic2

Re: Accidently removed my platform id now i can't do anything!

Post by whatic2 »

never mind! all working thanks
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