Not Receiving Forgotten Password Email

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

MrLucioCampos

Not Receiving Forgotten Password Email

Post by MrLucioCampos »

I have submitted for a password hint/reset but have not received anything. I need to get logged in. I'm having withdrawals.
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Not Receiving Forgotten Password Email

Post by Oleg »

ZModeler account is activated upon creation, it does not require activation via e-mail. For this reason quite a lot users forget to add e-mail on account. This is exactly your case - web account has no e-mail specified, so password can't be reset for such an account. If you have ever purchased a paid license, I can set password from purchase on an account.
Cmock06

Re: Not Receiving Forgotten Password Email

Post by Cmock06 »

i have been trying to reset my password and i am not recieveing the email to reset it and i need ot get back into my account to renew my license
Post Reply