Lost account

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

mason33787

Lost account

Post by mason33787 »

I logged into my account was having some issues with verification the website said my session expired and I needed to log back in. When I attempted to log back in it told me my user name or password was wrong. I had just logged in minutes before with no issue. So I created a new account but cant use my platform ID what should I do?
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Oleg
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Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
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Re: Lost account

Post by Oleg »

I've set an e-mail from your new account onto your old account too, so you can recover password from your old account now.

I can't add your platform ID onto your new account again, as you have used 7 days of your trial license already.
mason33787

Re: Lost account

Post by mason33787 »

Understood thank you
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