License on another account

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Sgt_Jhonny
Posts: 6
Joined: Wed Mar 23, 2022 12:02 pm

License on another account

Post by Sgt_Jhonny »

Hi!

I inadvertently bought two licenses for the same machine on two different accounts. Would it be possible to join both licenses on one account?
Is it also possible to deactivate one of the two licenses (put it back in the available category without it being activated). Since I wanted to activate only one initially).

(by the way, I tried to copy the validation key and make shift, but nothing happened :/)

Thank in advance
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Oleg
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Re: License on another account

Post by Oleg »

I've sent your paid license onto one account. License is not activated, you can activate it any time later.

Your platform ID has logged in to license server recently, have you got your license key installed and validated in ZModeler?
Sgt_Jhonny
Posts: 6
Joined: Wed Mar 23, 2022 12:02 pm

Re: License on another account

Post by Sgt_Jhonny »

Solved! Big thank to you and have a good night
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