Something is wrong on server. Try again later.

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

mpgtweezi

Something is wrong on server. Try again later.

Post by mpgtweezi »

When I try to add my New PC as a platform it just says "Something is wrong on server. Try again later."
I have tried to restart PC and even waited for a few days but still not working.
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

what is your account name and what is your platform ID?
mpgtweezi

Re: Something is wrong on server. Try again later.

Post by mpgtweezi »

Username: mpgtweezi
Id: 9KTS7-SN
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

added.
mpgtweezi

Re: Something is wrong on server. Try again later.

Post by mpgtweezi »

Thank you so much! 5/5 stars on the customer support this is the best support I have ever gotten not even joking <3
ohyoumoe

Re: Something is wrong on server. Try again later.

Post by ohyoumoe »

Mine is doing the same.
Platform ID: ZZ6DN-MD
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

ohyoumoe wrote: Sun Mar 20, 2022 2:57 pm Mine is doing the same.
Platform ID: ZZ6DN-MD
Your platform ID has trial license activated on account "Ohyoumoe". Also, your platform has logged in to license server today. In most of cases this is enough for ZModeler to download and validate license key. Is your issue resolved already?
Crash_AF
Posts: 4
Joined: Tue Mar 29, 2022 11:57 am

Re: Something is wrong on server. Try again later.

Post by Crash_AF »

Same problem for me, every time I try to click Add Platform I get a server problem error.

Account: Crash_AF
Platform ID: RCLXT-T5

Thank you for any help you can provide.
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

Added platform onto your account.
Crash_AF
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Re: Something is wrong on server. Try again later.

Post by Crash_AF »

Thank you
Crash_AF
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Joined: Tue Mar 29, 2022 11:57 am

Re: Something is wrong on server. Try again later.

Post by Crash_AF »

I attempted to add my license and it will not recognize it. When I hold down the shift key, it flashes "Querying" on the license window then nothing.
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

Make sure platform ID in web account is exactly the same as you see in ZModeler. A misspell will make it impossible to install license. Assign password 123456 onto your platform ID in web account on "My computers" page. Run ZModeler as Administrator, specify your account name jhinson0...... and platform password 123456. Press OK and restart ZModeler as Administrator.
Crash_AF
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Re: Something is wrong on server. Try again later.

Post by Crash_AF »

I had to try it 6 different times, then it found the license and lost it on restart, but it now seems to be working after several more closing and reopening the program.

Thank you for your help.
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Oleg
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Re: Something is wrong on server. Try again later.

Post by Oleg »

Most likely you've got another "zmodeler3.exe" process jammed in background that prevented license to be saved or being loaded at startup.
Sandro91
Posts: 1
Joined: Wed May 04, 2022 6:04 am

Re: Something is wrong on server. Try again later.

Post by Sandro91 »

User: Sandro 91

Platfrom ID: PU7RH-W8
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