Accidental Blacklist

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

Benebanks

Accidental Blacklist

Post by Benebanks »

Accidently blacklisted myself XD and lost my trial license completely and 3 days of my 1 month subscription
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Accidental Blacklist

Post by Oleg »

Adding your platform ID onto your account will restore platform ID. It will not restore trial license. You can still use your paid license after restoring platform ID, just activate your license again.

Make sure the platform ID in web account is exactly the same as you see in ZModeler. In most of cases, license installation issue is caused by:
1. platform ID in web account has a misspell
2. platform ID password and password you specify in ZModeler are not the same
3. ZModeler is not being run as Administrator.
Post Reply