Cant login to account on the application

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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DrunkPenguin

Cant login to account on the application

Post by DrunkPenguin »

When I try logging into the account on the application it doesnt let me, I've tried setting the platform password, etc, but it just doesnt let me log in.
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Oleg
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Re: Cant login to account on the application

Post by Oleg »

ZModeler itself will not log you into account or anything that you could see. It allows ZModeler to download and verify license key in background. So, the only visible difference you would see is after restarting - the license information window can show your license key downloaded and validated. You need ZModeler to be run as Administrator.

Also, in web account on My Computers page - pick your platform ID and check its "last activity" status - this is the date when ZModeler on your computer was able to reach license server to download license key. If you see the recent date (current date for example), then everything is configured properly in ZModeler.
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