I had a 1 month zmodeler license it expired and it told me I refunded it, but that happened after the license ran out, I bought another license this month and my platform ID is blacklisted
https://prnt.sc/1tdnmrx
Plataform ID: ZLHAV-QU
Blacklisted PLATAFORM ID.
Moderator: Oleg
Re: Blacklisted PLATAFORM ID.
Dear customer,
You have initiated a claim via your payment provider (bank) that your transaction was "unauthorized transaction" after expiration of your license. PayPal has refunded your transaction and charged me extra "dispute fee" (actually, your bank charged payPal this fee for dispute), so I banned your platform ID permanently. I never do this when refund is requested via PayPal directly (or via e-mail), as "dispute fee" is not charged in such a case.
You have initiated a claim via your payment provider (bank) that your transaction was "unauthorized transaction" after expiration of your license. PayPal has refunded your transaction and charged me extra "dispute fee" (actually, your bank charged payPal this fee for dispute), so I banned your platform ID permanently. I never do this when refund is requested via PayPal directly (or via e-mail), as "dispute fee" is not charged in such a case.
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- Posts: 6
- Joined: Thu Sep 23, 2021 10:29 am
Re: Blacklisted PLATAFORM ID.
Can this payment I made count as the refund payment that occurred? because I used a friend's account, maybe he may have accidentally refunded it.
I think he might have done it.
I really like the program and plan to use it more, if there is anything I can do to remove my ID from the blacklist, I do.
I think he might have done it.
I really like the program and plan to use it more, if there is anything I can do to remove my ID from the blacklist, I do.
Re: Blacklisted PLATAFORM ID.
Platform ID restored. Your recent payment is counted as dispute fee for your previous refunded license.
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- Posts: 6
- Joined: Thu Sep 23, 2021 10:29 am
Re: Blacklisted PLATAFORM ID.
Thank you soo much, I will purchase the license again.