Activation problem

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

MrSushi27
Posts: 1
Joined: Mon Aug 23, 2021 5:47 am

Activation problem

Post by MrSushi27 »

Hello,
I bought a Zmodeler 3 license a few months ago (3 months license) and I stopped it because I no longer had a computer ... I wanted to reactivate it today however I did not have could not because I have this error message! I would like some help, or a refund for the rest of the months I have.
Thanks in advance ! I even bought a new 1 month license and with this one, it works !!

http://image.noelshack.com/fichiers/202 ... known3.png
http://image.noelshack.com/fichiers/202 ... known1.png
http://image.noelshack.com/fichiers/202 ... nknown.png
User avatar
Oleg
Site Admin
Posts: 14100
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Activation problem

Post by Oleg »

I've paused your older paid license and updated its days count. you can activate it anytime later. mind to specify correct platform ID when you apply your license.
Post Reply