Platform ID

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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RyzeCreations

Platform ID

Post by RyzeCreations »

I am trying to activate my license on my platform id that i purchased, but it doesnt show up in zmodeler at all and i cant do anything to it.
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Oleg
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Re: Platform ID

Post by Oleg »

ensure your platform ID in web account is exactly the same as you see in ZModeler : a misspell will make it impossible to install license key.
copy your license key in web account; open license information page in ZModeler, press and hold Shift key for 2-3 seconds. does your key appear in ZModeler? if it does, it should have "Verification: Failed" below it. It's a correct scenario. Press "Validate" button in web account (mind to specify correct version first: 32 bit or 64 bit), copy validation key and "Shift" it into ZModeler too. Does "Verification: Failed" changed? If it does, restart ZModeler.
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