license

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

poodek
Posts: 2
Joined: Fri Apr 24, 2020 1:05 am

license

Post by poodek »

hi


ive just recently updated my pc new platform id 9FD9N-TP previous id 92LAT-N7 user poodek but when i try revalidate my license it says unsuccesful
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Oleg
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Re: license

Post by Oleg »

Hello.

If your platform ID has changed, it is advised to reboot your computer first. Then, if you still see the new platform ID, you can delete your old platform ID in web account. Add your new platform ID and activate the remainder of your paid license for the new ID. Then install new license key in ZModeler (new key for the new ID).

Note, if you get a trial license for the new ID, use your paid license first, as its time is still running. You can use trial license later.
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