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No Trial License in Account

Posted: Fri May 21, 2021 2:01 am
by NadPlayz
Hello,

I have followed the instructions in this article (viewtopic.php?t=5673) in an attempt to activate a trial license for myself to test out ZModeler, but I have been unable to do so.
On ZModeler3 Account Management, under "My Licenses", I do not see any trial license.

How should I proceed?

Thank you.

Re: No Trial License in Account

Posted: Fri May 21, 2021 2:04 am
by Oleg
I've re-submitted your platform ID with trial license. Mind to assign password onto platform again, as it has no password currently.

Activate your license on "My licenses" page, ZModeler will download and install it automatically (as I could see your copy of ZModeler was able to log in to license server recently, but you had no license to be downloaded).

Re: No Trial License in Account

Posted: Fri May 21, 2021 2:10 am
by NadPlayz
Awesome, thank you so much for the quick reply!

Re: No Trial License in Account

Posted: Wed Jun 30, 2021 10:40 am
by Vortelsss
Can you help me

Re: No Trial License in Account

Posted: Fri Jul 02, 2021 5:23 am
by Oleg
Vortelsss wrote: Wed Jun 30, 2021 10:40 amCan you help me
You have used your trial license on another account already. Your case is different - you can use paid license only.

Re: No Trial License in Account

Posted: Sat Jan 21, 2023 2:24 pm
by LocalSpetsnaz
yeah same here, no trial available for my account

Re: No Trial License in Account

Posted: Sat Jan 21, 2023 2:41 pm
by Oleg
LocalSpetsnaz wrote: Sat Jan 21, 2023 2:24 pm yeah same here, no trial available for my account
mind to specify account name and platform ID when you post of missing trial license.

Platform IDs are not absolutely unique, it is quite possible another computer with the same ID has used trial license, so web account does not give you trial license. If I am given an account name and platform ID, I could check whether the trial usage was by another user or you have just created a new account (license server can't check this automatically).

So, there are good chances to get a trial license actually.