Double charge for licens

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ViktorFromDK14
Posts: 2
Joined: Sat May 08, 2021 3:31 am

Double charge for licens

Post by ViktorFromDK14 »

Hi Zmodeler,
I have 2 days ago bought a new license (1 month) where I can then see in my bank that there have been two charges where I can see that one is a charge from when I tried to buy the first time where it failed and then canceled it to buy a new one but the money has been withdrawn anyway. Do you have the opportunity to refund the money to me? I can possibly. send you a picture of the charge.
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Oleg
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Re: Double charge for licens

Post by Oleg »

Hello.
Sure, I've sent refund request to BMT Micro, it will take a couple of days for them to proceed with refund and a couple of days for fund to be credited.
ViktorFromDK14
Posts: 2
Joined: Sat May 08, 2021 3:31 am

Re: Double charge for licens

Post by ViktorFromDK14 »

Thank you.
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