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Logging out after trying to activate new license
Posted: Fri Dec 18, 2020 12:40 am
by Jedahdiah
Morning/ Afternoon/ Evening all,
Just been having the issue where my previous license ran out today (18th Dec 2020), and so I bought a new one
Been having the same issue as some where the website logs me out after trying to activate the new license for my zmod.
I've followed the suggested steps: turning off web translation, setting it to english only, swtiching browsers, etc.
If anyone could assist, that would be great!
- Jed
Re: Logging out after trying to activate new license
Posted: Sat Dec 19, 2020 12:18 am
by Oleg
I've updated your license, give it a try again.
Re: Logging out after trying to activate new license
Posted: Sat Dec 19, 2020 2:47 am
by Jedahdiah
Works perfectly now, thank you Oleg!
Happy Holidays!
- Jed
Re: Logging out after trying to activate new license
Posted: Thu Aug 12, 2021 7:43 am
by jakewelford
im having the same issue
Re: Logging out after trying to activate new license
Posted: Thu Aug 12, 2021 8:07 am
by Oleg
jakewelford wrote: ↑Thu Aug 12, 2021 7:43 am
im having the same issue
try again now.
Re: Logging out after trying to activate new license
Posted: Sat Aug 14, 2021 1:54 am
by pat2424
Oleg wrote: ↑Thu Aug 12, 2021 8:07 am
jakewelford wrote: ↑Thu Aug 12, 2021 7:43 am
im having the same issue
try again now.
I just logged in & bought my license. As soon as I bought it, the site logged me out and now I cannot log back in. No email is being sent when I try and change my password either. Please help :[
Re: Logging out after trying to activate new license
Posted: Sat Aug 14, 2021 2:02 am
by Oleg
pat2424 wrote: ↑Sat Aug 14, 2021 1:54 am
Oleg wrote: ↑Thu Aug 12, 2021 8:07 am
jakewelford wrote: ↑Thu Aug 12, 2021 7:43 am
im having the same issue
try again now.
I just logged in & bought my license. As soon as I bought it, the site logged me out and now I cannot log back in. No email is being sent when I try and change my password either. Please help :[
I can see you've logged in on august 14th. if your issue is still not resolved, use your e-mail address from your forum account and your account name to get a temporary password. There were no e-mail assigned to your zmodeler account, so I've applied the one from your forum account.
Re: Logging out after trying to activate new license
Posted: Sat Aug 14, 2021 2:04 am
by pat2424
Oleg wrote: ↑Sat Aug 14, 2021 2:02 am
pat2424 wrote: ↑Sat Aug 14, 2021 1:54 am
Oleg wrote: ↑Thu Aug 12, 2021 8:07 am
try again now.
I just logged in & bought my license. As soon as I bought it, the site logged me out and now I cannot log back in. No email is being sent when I try and change my password either. Please help :[
I can see you've logged in on august 14th. if your issue is still not resolved, use your e-mail address from your forum account and your account name to get a temporary password. There were no e-mail assigned to your zmodeler account, so I've applied the one from your forum account.
Thank you very much! Works & I'm changing password now!
Re: Logging out after trying to activate new license
Posted: Thu Nov 18, 2021 7:02 pm
by Vast805
I need help with activating, every time I try it just logs me out and doesn't activate, if I could get some support on this that would be great!
Re: Logging out after trying to activate new license
Posted: Thu Nov 18, 2021 10:33 pm
by Oleg
You will get help the same day if you leave any account details.
Re: Logging out after trying to activate new license
Posted: Fri Nov 19, 2021 10:54 pm
by Vast805
what do you mean by account detail, I made a forum account if that is what you mean, but my User Account is Pointless Ghost
Re: Logging out after trying to activate new license
Posted: Fri Nov 19, 2021 10:59 pm
by Oleg
Yes, I needed ZModeler account name.
I've updated one of your paid licenses - the one with "+++" comment on it. Try to activate this license, it should work fine now.
Re: Logging out after trying to activate new license
Posted: Fri Nov 19, 2021 11:11 pm
by Vast805
Awesome thank you so much!
Re: Logging out after trying to activate new license
Posted: Fri May 13, 2022 2:42 am
by 801Godsall43
Hi All,
I've been having the same issue where attempting to add my licence (which i brought today) to my platform it logs me out and doesn't add the licence to the platform.
Any assistance is appreciated.
- Ben
Re: Logging out after trying to activate new license
Posted: Fri May 13, 2022 2:45 am
by Oleg
I've updated your license, give it a try again.
Re: Logging out after trying to activate new license
Posted: Sun Aug 21, 2022 4:46 am
by ATEX_CZ
I have the same problem
Re: Logging out after trying to activate new license
Posted: Sun Aug 21, 2022 4:55 am
by Luis51623
ATEX_CZ wrote: ↑Sun Aug 21, 2022 4:46 am
I have the same problem
Yeah please help
Re: Logging out after trying to activate new license
Posted: Sun Aug 21, 2022 9:30 am
by Oleg
Luis51623 wrote: ↑Sun Aug 21, 2022 4:55 am
ATEX_CZ wrote: ↑Sun Aug 21, 2022 4:46 am
I have the same problem
Yeah please help
Luis, your account name please?
Re: Logging out after trying to activate new license
Posted: Fri Aug 26, 2022 6:51 pm
by rr731
I'm facing the same issue too
Re: Logging out after trying to activate new license
Posted: Fri Aug 26, 2022 9:18 pm
by Oleg
rr731 wrote: ↑Fri Aug 26, 2022 6:51 pm
I'm facing the same issue too
give it a try again.
Re: Logging out after trying to activate new license
Posted: Fri Aug 26, 2022 10:50 pm
by rr731
still doesn't work
Re: Logging out after trying to activate new license
Posted: Sat Aug 27, 2022 3:16 am
by Artem_ets
У меня так же,лицензия не активируется,при попытки активировать выходит с системы,логин Artem15082005
Re: Logging out after trying to activate new license
Posted: Sat Aug 27, 2022 9:29 am
by Oleg
Artem15082005, your license was updated, give it a try.
rr731, same here - it should work fine now.
Re: Logging out after trying to activate new license
Posted: Sun Dec 04, 2022 12:04 am
by Arshad@123
I am facing same problem . Please help
Re: Logging out after trying to activate new license
Posted: Sun Dec 04, 2022 3:35 am
by Oleg
Give it a try again please.