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Assigning license logs me out

Posted: Tue Jan 28, 2020 12:05 pm
by lawdy
Hello,

So i just bought a new license and when I'm at the ZModeler3 Account Management > My licenses, I select my license and my target platform, but when I click Apply it just logs me out of the website.
It works if I assign the trail license, but the 30-day just logs me out.
I've done this 1000 times before I don't understand what the problem is. Help would be appreciated.

Re: Assigning license logs me out

Posted: Wed Jan 29, 2020 8:52 am
by Oleg
It happens from time to time on some platform IDs. I was unable to reproduce this issue on all my platform IDs and can't find the source of this issue at license server. The problem is rarely seen on licenses with 60 and more days on it, so it is advised to use at least 60 or 90 days license (and do not revoke it) if you ever faced this type of problem with your platform ID.

Re: Assigning license logs me out

Posted: Thu Mar 12, 2020 6:59 am
by ademirsott
estou com o mesmo problema !!!

Re: Assigning license logs me out

Posted: Thu Mar 12, 2020 8:35 am
by Oleg
Make sure your web account pages are not translated by web browser, it should be in English.

Re: Assigning license logs me out

Posted: Sat Mar 13, 2021 12:37 pm
by poopzmodel
Same problem here, logs me out when trying to activate a license?!

Re: Assigning license logs me out

Posted: Sun Mar 14, 2021 7:26 am
by Oleg
poopzmodel wrote: Sat Mar 13, 2021 12:37 pm Same problem here, logs me out when trying to activate a license?!
give it a try again.

Re: Assigning license logs me out

Posted: Fri Apr 02, 2021 4:53 am
by ZeLdA
Same problem here '-', instantly logged out when I want to activate my licence..

Re: Assigning license logs me out

Posted: Fri Apr 02, 2021 10:21 am
by Oleg
ZeLdA wrote: Fri Apr 02, 2021 4:53 am Same problem here '-', instantly logged out when I want to activate my licence..
give it a try again.

Re: Assigning license logs me out

Posted: Mon Jun 07, 2021 12:10 am
by Zlatan
Estou com esse problema, alguma solução?

Re: Assigning license logs me out

Posted: Mon Jun 07, 2021 12:29 am
by 7urnner
I am also currently facing this issue, any way to fix it?

Re: Assigning license logs me out

Posted: Tue Jun 08, 2021 12:45 am
by nixysOne
Same problem, 30 days license.

Re: Assigning license logs me out

Posted: Wed Jun 09, 2021 4:20 am
by Oleg
nixysOne wrote: Tue Jun 08, 2021 12:45 am Same problem, 30 days license.
I've checked your license - give it a try again.