Account disappeared

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

coldheart
Posts: 3
Joined: Sat Jul 06, 2019 7:50 pm

Account disappeared

Post by coldheart »

So my zmod account was normally working few days ago, now its dont even exist or someone changed my login or password. I changed password to forum so i can write this message. I had paid license on account.. my nickname: coldheart
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Oleg
Site Admin
Posts: 11575
Joined: Fri Feb 06, 2004 3:54 am
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Re: Account disappeared

Post by Oleg »

Account can only be removed if it has no activate licenses there.
Send me your license order details (e.g. an e-mail you've made an order with), I'll check the order history and licenses on license server.

In some cases I manually delete accounts when user create more than two accounts on the same IP. When I do so, I prefer to delete account with no platforms, or with duplicated platforms (those that are available on another account). I never delete an account that have paid license on it (even expired).
coldheart
Posts: 3
Joined: Sat Jul 06, 2019 7:50 pm

Re: Account disappeared

Post by coldheart »

ok so i cant log to second account which I used to use when I had another internet. Can you just delete this one and bring back my account with paid license?
login of second account: coldheart66
login of main account with paid license: coldheart
coldheart
Posts: 3
Joined: Sat Jul 06, 2019 7:50 pm

Re: Account disappeared

Post by coldheart »

???
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