Can not import any model after re-regsiter the license

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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Yoha
Posts: 99
Joined: Fri Jun 05, 2015 4:57 pm
Location: China

Can not import any model after re-regsiter the license

Post by Yoha »

Hi Oleg~~~ :)

One of my friend got a problem with ZM3 legal copy.
He is working on the ped mod.

The problem is like this:
4 days ago, his 1st license was almost out of day, just 1 day left.
Then he bought a new license, and immediately assigned this new license to his zm3. which is the old license still has 1 day left, but been replaced with this new one.
It looks ok in his opinion.

Then something strange happened.
He can not import any old work file (yft, ydd), it says: corrupted file, can not unpack data, file: gtarageimport.cpp line:388.
I also tried to import his file, same thing in my zm3 message panel.

He said that he can import old file (which been exported with old license) into zm3 with new license.
But he always assgin the new license after old one been expired.
Not like this time.

I don't know if I explained clean or not.
Here is the screenshot of his license, and also the file he made.
BTW, he use windows 7, and his acount name in zm3 is "sl825"
QQ截图20200306150126.jpg
old work file.zip
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Oleg
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Re: Can not import any model after re-regsiter the license

Post by Oleg »

Hello.

This error message relates to recent updates of ZModeler, it is not related to license being used. I guess he has installed new license key into newly-downloaded version of ZModeler.

This error should not come up on .yft files created by ZModeler 3.2.1 and higher. I suppose your friend has used a 3.2.0 version with no updates for a long time. He should open his .z3d files instead of importing .yft files.
Or if he still has an old version running, import .yft file and save them as .z3d to be able to load them in new version.
User avatar
Yoha
Posts: 99
Joined: Fri Jun 05, 2015 4:57 pm
Location: China

Re: Can not import any model after re-regsiter the license

Post by Yoha »

I see, I will tell him to try your solution.
Thanks~~~
User avatar
Yoha
Posts: 99
Joined: Fri Jun 05, 2015 4:57 pm
Location: China

Re: Can not import any model after re-regsiter the license

Post by Yoha »

It works~~~
Thanks, oleg.
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