Can not Validate License after Mainboard Swap

Troubleshooting and guides for managing your ZModeler3 account and licenses.

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Zerise
Posts: 4
Joined: Tue Mar 19, 2019 2:25 am

Can not Validate License after Mainboard Swap

Post by Zerise »

So a couple weeks ago my mainboard broke and I swapped it (same model tho) and I first did remove my license from my old platform. Then I remove the old one and added the new platform (same in zmodeler, as in web login now). I can get the serial number by holding shift, but when I copy the validation key, it fails to validate. For the time being I did use the trial license instead. Would like to get it fixed in 9 days tho, because then it runs out, got about 100 days left on my license tho. Thanks in advance
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Oleg
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Re: Can not Validate License after Mainboard Swap

Post by Oleg »

Assign password like 123456 onto your platform ID in web account on My Computers page. Run ZModeler as Administrator, open "Account Setup" page, specify your account name and platform password 123456. Press OK and restart ZModeler as Administrator.
Zerise
Posts: 4
Joined: Tue Mar 19, 2019 2:25 am

Re: Can not Validate License after Mainboard Swap

Post by Zerise »

Worked, thank you very much
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