do you see any issue with materials if you re-import this model back into ZModeler? does it have anything unusual when you preview it in OpenIV?
Also, does this happen in game immediately or after you shot the car/glass?

hello. in most of cases, this is related to the texture itself. The game either rejects it for some reason or just can't find it. If your model has another material that loads fine, I advise to take texture from "good" material and put this texture temporary onto a problematic (white) mate...

It is always a preferred option to have automatic validation configured. Perfectly, with no password on platform ID. Given that, you can specify your account name only on "Account Setup" page and leave password field blank. I assume your account name is EddiePulaski, and your platform ID h...

You can use the e-mail from your most recent purchase to reset password on account. su*********3@gmail.com

may be some embedded textures you had on a file are no longer saved in a model file on export, or saved improperly, so the game rejects them.
Is the issue related to Legacy GTA version or an Enhanced?

There is no "gta_normal" shader in game. There is "normal" and some variations of this shader like "normal_spec", "normal_reflect", "normal_detail".

1. make sure the ID in web account is exactly the same as you see in ZModeler. Misspell is a very common issue for license installation not to work (and the message ZModeler shows you somehow leads the misspell is the issue). 2. enable "allow this platform to log in" option for your ID on ...

yes, this is a sort of hard-coded thing. All "vehicle_track" shaders work on pre-defined models only. In particular, they could work on any other model but animation is not player on one half of the model (left side has animation, right side has no animation... or vice versa, I don't remem...

Hello. All ZModeler settings are stored in ZModeler3_profile.xml file. When you set up your layout and all the stuff for your needs, you can create a backup of this file to be able to restore everything instantly. Note, the profile stores different layout settings in single XML file for different sc...

Hello. This is exactly what it is. You should add your platform ID in web account on "My computers" page. If you have made a misspell, delete bad ID and add a correct one. In particular, I do not see ID ZHM7N-HM on any account. If you can't add it, specify your account name, I will add it ...

If PayPal blocks or denies your transaction, you can specify "Turkey" as your region and make a payment at BMT Micro website.

Hello.
What exactly are you doing when you get this error?
I do not see any significant outages logged in past 24 hours on the site.

Reach me out via e-mail and provide your purchase info. there is no account "mattyb".

I can't be of much help on the subject as I never used to mod the police vehicle. I assume most of flashing settings should be configured in a metadata file, as I barely could imagine how this could be hidden inside geometry of the model itself.

It looks like the axes of eye bone are not matching the geometry model's requirement. When you toggle off "Setup mode" on skeleton in ZModeler, you can rotate bones and see rigged geometry follow the rotation. Thus you can test rigging right in ZModeler while still adding/removing some inf...

Do you use original material setup from game's vehicle? In particular, do you use original textures or your own textures? Make sure your window geometry object has second UV channel and a geometry is mapped onto dirt/mud texture for the windows (standard texture). As soon as you shot the glass, the ...

Fixed. Get an update.

так, подожди. Слот DETAIL2 сконфигурированный как "Map: DETAIL" это неправильно. На импорте такого быть не должно, а на экспорте эта нестройка не даёт эффекта. Edit: мой косяк. Если не назначена текстура в слоте DETAIL2, то все настройки игнорируются. фактически, эффект возимело то, что те...

the issue is not directly related to glass shattering. Some general collision logic has messed. May be something got wrong with the base collision element on "chassis" component (the most common cause). I advise to take a look whether all other collision elements on the vehicle work or not...

No, your RAM size does not affect performance. Only video hardware selection on Settings\Rendering\Device page has an effect.

Hello. Unfortunately, there is no any kind of fix or trick to apply to make it work faster. ZModeler3 has a significantly different routines under the hood and its rendering is very different than the one used in ZModeler2. In particular, the wireframe draw in ZModeler3 is different and involves mor...

ого! А с оригинальным материалом, но после экспорта модели с "Manual UV#3" что произойдет в игре? (В этом тесте интересует - вылетает из-за модели или из-за материала).

Hello. In most of cases, the hierarchy of objects in your model has changed. If you added, removed or sorted parts in scene hierarchy, you have to export both "model.yft" and "model_hi.yft" files. They have to be updated together as they have to contain identical hierarchy. Later...

The "Missing Import/Export service" error means you don't have a license key installed. In ZModeler3 you can export directly to .fbx and .obj. However, what I see on your screenshot looks like correct UV mapping, it's not messed even if it looks pretty bad. The model has a dozen of materia...