Something is wrong on server. Try again later

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Expand view Topic review: Something is wrong on server. Try again later

Re: Something is wrong on server. Try again later

by Oleg » Fri May 26, 2023 1:38 pm

specify correct account name in ZModeler's "Account Setup" page.
Note, the password field there is for platform password (the one you assign on "My computers" page).

Also, make sure the platform ID you have added in web account is exactly the one you see in ZModeler. A misspell will make it impossible to install license key in ZModeler.

Re: Something is wrong on server. Try again later

by Bigmike1979 » Fri May 26, 2023 1:36 pm

I am having an issue with my platform not found and getting wrong account name or misspell in ID Can you help me with this

Re: Something is wrong on server. Try again later

by Oleg » Sun May 14, 2023 10:41 am

jonyt13 wrote: Sun May 14, 2023 6:40 am Same error please activate my product or else return my money ASAP
Specify your platform ID that you can't add to your account.

Re: Something is wrong on server. Try again later

by jonyt13 » Sun May 14, 2023 6:40 am

Same error please activate my product or else return my money ASAP

Re: Something is wrong on server. Try again later

by Oleg » Mon Mar 06, 2023 2:00 am

Matador da 25 wrote: Mon Mar 06, 2023 12:49 am Same thing happened to me

Matador da 25 H27MP-P9
Your platform ID logged in to license server today. Is your issue resolved already? if not, what exactly (and when exactly) you have the problem with ZModeler or web account?

Re: Something is wrong on server. Try again later

by Matador da 25 » Mon Mar 06, 2023 12:49 am

Same thing happened to me

Matador da 25 H27MP-P9

Re: Something is wrong on server. Try again later

by Oleg » Fri Feb 10, 2023 10:27 am

Tuliop wrote: Fri Feb 10, 2023 9:27 am Same thing happened to me.

Tuliop ZBQV6-UH
Your platform ID is on your web account and could be used to apply license to. When do you get this error?

Re: Something is wrong on server. Try again later

by Tuliop » Fri Feb 10, 2023 9:27 am

Same thing happened to me.

Tuliop ZBQV6-UH

Re: Something is wrong on server. Try again later

by Guest » Sat Feb 04, 2023 1:10 pm

Oleg wrote: Sat Feb 04, 2023 9:58 am .........


Run ZModeler as Administrator, open "Account Setup" page, specify your account name qwqwqwq12w1q and platform password 123456. Press OK and restart ZModeler.
Thanks a lot, it's finally fixed!

Re: Something is wrong on server. Try again later

by Oleg » Mon Jan 09, 2023 5:07 am

Guest wrote: Mon Jan 09, 2023 3:26 am same problem i couldnt login or use app 9 day left this is p.id R2666-DV
make sure this is exactly the ID you have in ZModeler.
Assign password 123456 onto your platform ID. Run ZModeler as Administrator, open "Account Setup" page, specify account name and platform password 123456. Press OK and restart ZModeler.

Re: Something is wrong on server. Try again later

by Guest » Mon Jan 09, 2023 3:26 am

same problem i couldnt login or use app 9 day left this is p.id R2666-DV

Something is wrong on server. Try again later

by Komda12 » Fri Jan 06, 2023 2:39 pm

I have this problem where it just comes up ¨Something is wrong on server. Try again later.¨ can i get help?

Re: Something is wrong on server. Try again later

by Oleg » Thu Nov 24, 2022 11:36 am

NanoCraft7 wrote: Thu Nov 24, 2022 11:21 am Nvm it worked after waiting a bit!
You need to assign password like 123456 onto your platform ID on "My computers" page. Then run ZModeler as administrator, open "Account Setup" page, specify your account name and platform password 123456. Press OK and restart ZModeler.

Re: Something is wrong on server. Try again later

by NanoCraft7 » Thu Nov 24, 2022 11:21 am

Nvm it worked after waiting a bit!

Re: Something is wrong on server. Try again later

by NanoCraft7 » Thu Nov 24, 2022 9:52 am

Oleg wrote: Sat Mar 27, 2021 7:18 am Server does not accept your platform ID for some reason. In most of cases this error is shown when no response from the server comes up (e.g. session time out), but I think this is not your case.

Specify your account name and platform ID you have problems with.
Would you also be able to help me out? Same error.

NanoCraft7 HF96H-VX

Re: Something is wrong on server. Try again later

by Niroken » Tue Nov 22, 2022 11:34 am

omg ty it worked

Re: Something is wrong on server. Try again later

by Oleg » Tue Nov 22, 2022 11:29 am

you need to activate trial license. your incorrect platform ID with it's "incorrect" trial license were removed. you have a new trial license for "correct" ID now. activate it and run ZModeler. The rest is OK - ZModeler has logged in to license server fine.

Re: Something is wrong on server. Try again later

by Niroken » Tue Nov 22, 2022 11:23 am

Right ID is added now but still i do it the exact way u told me with the adminmode but when i open account setup and confirm my stuff still after restart nothing changed...idk maybe u have time to help me via discord ?

Re: Something is wrong on server. Try again later

by Oleg » Tue Nov 22, 2022 11:04 am

Added platform ID HQLHN-4G onto your account.

Re: Something is wrong on server. Try again later

by Oleg » Tue Nov 22, 2022 10:13 am

you need to assign password onto your platform ID in web account. Then run ZModeler as Administrator, open "Account setup" page, specify your account name and platform password, press OK and restart ZModeler.

Trial license can only be installed in automatic mode as specified above.

Re: Something is wrong on server. Try again later

by Oleg » Fri Nov 11, 2022 11:01 am

Added platform ID onto your account.

Re: Something is wrong on server. Try again later

by mmlvnn » Fri Nov 11, 2022 9:36 am

Same issue here!
Username: mmlvnn
Platform ID: 9DCC7-5W

Thanks in advance!

Re: Something is wrong on server. Try again later

by Oleg » Thu Oct 20, 2022 4:19 am

post a screenshot of ZModeler's window with "License Information" window opened.

Re: Something is wrong on server. Try again later

by TimmoV8 » Thu Oct 20, 2022 3:47 am

The problem is still there. I've tried everything.

Re: Something is wrong on server. Try again later

by Oleg » Tue Oct 18, 2022 9:29 am

Your platform ID is OK as well as your trial license.
You should assign password like 123456 onto your platform ID on "My computers" page. Run ZModeler as Administrator, open "Account setup" page, specify your account name and platform password 123456, press OK and restart ZModeler as Administrator.

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