by Oleg » Wed Nov 17, 2021 10:50 pm
Account can only be removed if it has no activate licenses there.
Send me your license order details (e.g. an e-mail you've made an order with), I'll check the order history and licenses on license server.
In some cases I manually delete accounts when user create more than two accounts on the same IP. When I do so, I prefer to delete account with no platforms, or with duplicated platforms (those that are available on another account). I never delete an account that have paid license on it (even expired).
Account can only be removed if it has no activate licenses there.
Send me your license order details (e.g. an e-mail you've made an order with), I'll check the order history and licenses on license server.
In some cases I manually delete accounts when user create more than two accounts on the same IP. When I do so, I prefer to delete account with no platforms, or with duplicated platforms (those that are available on another account). I never delete an account that have paid license on it (even expired).