by Oleg » Mon Feb 13, 2023 9:19 am
craziiistarlord wrote: ↑Mon Feb 13, 2023 9:11 am
Hello I wanted a refund thought I was getting the free trial but mistakenly payed the 1 month. My account name is craziiistarlord and my transaction ID is 1V130907HK5168122
Dear customer,
I have send a full refund and voided your license.
As this is the second time you purchase a paid license, I assume you are aware of the license purchase steps. Also, your platform has used its trial license on your first account, so it is barely possible you really expected to get a free trial again while making a purchase.
You have already activated and installed the paid license you are requesting refund for.
Given the above, if you ever request refund again, I will consider it as cheating and ban your platform ID permanently. You will be unable to use ZModeler anymore.
[quote=craziiistarlord post_id=68742 time=1676315504 user_id=21423]
Hello I wanted a refund thought I was getting the free trial but mistakenly payed the 1 month. My account name is craziiistarlord and my transaction ID is 1V130907HK5168122
[/quote]
Dear customer,
I have send a full refund and voided your license.
As this is the second time you purchase a paid license, I assume you are aware of the license purchase steps. Also, your platform has used its trial license on your first account, so it is barely possible you really expected to get a free trial again while making a purchase.
You have already activated and installed the paid license you are requesting refund for.
Given the above, if you ever request refund again, I will consider it as cheating and ban your platform ID permanently. You will be unable to use ZModeler anymore.