by Oleg » Thu Nov 10, 2022 11:49 am
GoobyZM3 wrote: ↑Thu Nov 10, 2022 10:11 am
Hello, I've accidentally blacklisted my account and cannot use my paid licence anymore, Platform ID: Z5EPG-FR
Your platform ID is restored on account GoobyZM3 where you have your paid license. Activate it for your platform ID and install new license key in ZModeler.
Also, I can see your platform ID logs in to license server onto another account, so I assume ZModeler is able to reach license server from your computer. In such a case I advise to assign password onto your platform ID on GoobyZM3 account, then specify your account name GoobyZM3 in ZModeler and platform password alongside. Press OK and restart ZModeler, so it can download license key automatically.
[quote=GoobyZM3 post_id=67798 time=1668111072 user_id=20902]
Hello, I've accidentally blacklisted my account and cannot use my paid licence anymore, Platform ID: Z5EPG-FR
[/quote]
Your platform ID is restored on account GoobyZM3 where you have your paid license. Activate it for your platform ID and install new license key in ZModeler.
Also, I can see your platform ID logs in to license server onto another account, so I assume ZModeler is able to reach license server from your computer. In such a case I advise to assign password onto your platform ID on GoobyZM3 account, then specify your account name GoobyZM3 in ZModeler and platform password alongside. Press OK and restart ZModeler, so it can download license key automatically.