by Oleg » Wed Dec 01, 2021 11:24 am
It is NOT POSSIBLE to get a new Platform ID.
When license key is not validated in ZModeler's license window, this is NOT an issue with platform ID. This is an issue not supplying ZModeler with fresh validation key.
Validation key can either be downloaded by ZModeler automatically, or supplied manually via "Copy and Shift" method. Before your obtain a validation key in web account using "Validate" button, make sure your license key shown in web account and license key in ZModeler are the same. Make sure to specify explicitly your ZModeler version: 32 bit or 64 bit. Then press Validate button, copy validation key, go back to ZModeler's license window, press and hold Shift key for 2-3 seconds. ZModeler should accept validation in 2-3 seconds, it should not take more.
Note, if you use manual method as above, clear account name and password fields on "Account Setup" page and restart ZModeler first.
In any case, it is strongly advised to rely on automatic license validation:
Assign simple password like 123456 onto your platform ID in web account on "My computers" page. Run ZModeler as Administrator, open "Account Setup" page of "About" window. Specify your account name and platform password 123456 there, press OK and restart ZModeler as Administrator.
[size=150][b]It is NOT POSSIBLE to get a new Platform ID.[/b][/size]
When license key is not validated in ZModeler's license window, this is NOT an issue with platform ID. This is an issue not supplying ZModeler with fresh validation key.
Validation key can either be downloaded by ZModeler automatically, or supplied manually via "Copy and Shift" method. Before your obtain a validation key in web account using "Validate" button, make sure your license key shown in web account and license key in ZModeler are the same. Make sure to specify explicitly your ZModeler version: 32 bit or 64 bit. Then press Validate button, copy validation key, go back to ZModeler's license window, press and hold Shift key for 2-3 seconds. ZModeler should accept validation in 2-3 seconds, it should not take more.
Note, if you use manual method as above, clear account name and password fields on "Account Setup" page and restart ZModeler first.
In any case, it is strongly advised to rely on automatic license validation:
Assign simple password like 123456 onto your platform ID in web account on "My computers" page. Run ZModeler as Administrator, open "Account Setup" page of "About" window. Specify your account name and platform password 123456 there, press OK and restart ZModeler as Administrator.