CHARGED BUT DID NOT RECEIVE THE LICENSE

[nugg]

So I bought a zmod license using BMT but they declined my payment even though the payment already pushed through...here is the product number of the license I bought using BMT 7900007
anyway i could get my license?


thanks,
nugg

[Oleg]

Contact BMT Micro sales support to resolve the issue. If they can provide your the order ID, then I will be able to locate your purchase and check it up (or even issue license manually if it failed to be issued automatically).

[nugg1]

heres my order id 46566633

[Oleg]

I do not have this order ID neither among purchases nor among pending sales. May you provide BMT's customer receipt (a payment confirmation they sent to customer after completing payment)?