Validation

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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supersam_792
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Joined: Mon Sep 23, 2024 9:23 am

Validation

Post by supersam_792 »

Its not letting me validate the license, so i cant use this... when i copy it and try to use shift inside zmodeler about it doesnt do anything at all
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Oleg
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Re: Validation

Post by Oleg »

Hello.
Use the latest ZModeler version and configure automatic online validation. ZModeler will download and install license key automatically. Also, it will validate license from time to time automatically.
supersam_792
Posts: 6
Joined: Mon Sep 23, 2024 9:23 am

Re: Validation

Post by supersam_792 »

Hey,

I have all of that setup... however in zmodeler website it says: Last activity: Never
in the program itself it loads fine, but when i try to do something it doesnt work
supersam_792
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Joined: Mon Sep 23, 2024 9:23 am

Re: Validation

Post by supersam_792 »

update: each time it now validates it crashes the progam?
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Oleg
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Re: Validation

Post by Oleg »

Get the latest ZModeler version from the website. Unpack it into a new folder located on another drive (do not use System drive if possible). Right-click on ZModeler's folder, pick "Properties" and toggle off "read-only" option there. Press OK, specify "to all files and folders inside" and press OK once again.

Then run ZModeler as Administrator. Configure online validation (specify your account name on "Account Setup" page) and restart ZModeler. It is advised to always run ZModeler as Administrator, specially if your user-account has no administrative privileges by default. You might need to add zmodeler3.exe application into exclude- or white-list of your antivirus. at least until license key is installed. License key installation/validation includes unpacking and modification of some ZModeler's binary files that some antivirus software can trigger as suspicious behavior (whilst it's a normal scenario).
supersam_792
Posts: 6
Joined: Mon Sep 23, 2024 9:23 am

Re: Validation

Post by supersam_792 »

IT now says "platform not found. Wrong account name or misspel in ID?"

my ID is Z69QB-UT and thats exactly how i configurated it!
supersam_792
Posts: 6
Joined: Mon Sep 23, 2024 9:23 am

Re: Validation

Post by supersam_792 »

Nevermind for some reason my license is now linked to 769QB-UT
supersam_792
Posts: 6
Joined: Mon Sep 23, 2024 9:23 am

Re: Validation

Post by supersam_792 »

Oleg wrote: Tue Dec 24, 2024 5:09 am Get the latest ZModeler version from the website. Unpack it into a new folder located on another drive (do not use System drive if possible). Right-click on ZModeler's folder, pick "Properties" and toggle off "read-only" option there. Press OK, specify "to all files and folders inside" and press OK once again.

Then run ZModeler as Administrator. Configure online validation (specify your account name on "Account Setup" page) and restart ZModeler. It is advised to always run ZModeler as Administrator, specially if your user-account has no administrative privileges by default. You might need to add zmodeler3.exe application into exclude- or white-list of your antivirus. at least until license key is installed. License key installation/validation includes unpacking and modification of some ZModeler's binary files that some antivirus software can trigger as suspicious behavior (whilst it's a normal scenario).

Can you please help me in Discord? My license is over because I couldnt figger it out… Can you just give me your discord so that I can use this cool program? Planning to buy a license for a longer period but it first needs to work
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Oleg
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Re: Validation

Post by Oleg »

Hello.
I do not have Discord. If you have any questions, you can post here a set of screenshots to show your issue. In most of cases this could be resolved with minimum effort.
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