I paid for a month.
And I only got 29 days.
I purchased a subscription for 30 days on 10/10/2024 Israel
Today we are on 09/11/2024 and the subscription has ended.
Why? It happens all the time and it's infuriating.
I paid for 30 days and only got 29
Moderator: Oleg
Re: I paid for 30 days and only got 29
Hello.
We have 31 days in October, so your license was supposed to expire on 9th of November. Depending on the time of an activation and summer/winter time zones, it might expire somewhere in a mid-day. License is not supposed to run up to 23:59:59 of your local time. As soon as its time ends on license server, license is blocked. It might still run in ZModeler for a short period of time (usually one day extra), especially if you offline, but it's not a must.
We have 31 days in October, so your license was supposed to expire on 9th of November. Depending on the time of an activation and summer/winter time zones, it might expire somewhere in a mid-day. License is not supposed to run up to 23:59:59 of your local time. As soon as its time ends on license server, license is blocked. It might still run in ZModeler for a short period of time (usually one day extra), especially if you offline, but it's not a must.