Your license denies this action

Troubleshooting and guides for managing your ZModeler3 account and licenses.

Moderator: Oleg

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Harald-RS
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Posts: 332
Joined: Sun Oct 21, 2012 8:08 am
Location: Treuchtlingen / Germany

Your license denies this action

Post by Harald-RS »

Hi Oleg, whats is wrong with my Z-Mod3.

Code: Select all

ZModeler is ready.
Can not complete task: Your license denies this action.
My current license is still valid.

Even if I enter my validity code I get this error message.
Greetings
Harald
My System: PC Windows 11
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Oleg
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Joined: Fri Feb 06, 2004 3:54 am
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Re: Your license denies this action

Post by Oleg »

license requires fresh validation to be obtained and installed (perfectly downloaded automatically).
Is your issue resolved already, as I see your platform ID has logged in to license server today?
User avatar
Harald-RS
Beginner
Posts: 332
Joined: Sun Oct 21, 2012 8:08 am
Location: Treuchtlingen / Germany

Re: Your license denies this action

Post by Harald-RS »

No is still not possible.

Even if Z-Mod3 says restart Z-Mod.

Does the export not work after restart.
Greetings
Harald
My System: PC Windows 11
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Your license denies this action

Post by Oleg »

reboot your PC to ensure no other zmodeler3.exe process is running in background. remove both "Codelib" files from "Shared" folder, restart ZModeler (close license window) and let ZModeler download updates - press green "down arrow" icon in the bottom of ZModeler window.

restart ZModeler as Administrator and let it download license (once you see "Restart ZModeler please" your license key should be installed). When license key is properly saved on a hard drive, you get a Codelib.dynamic file in "Shared" folder of ZModeler. Check whether it appears or not upon license installation.
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