Can't activate license

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Can't activate license

Postby Meepler1 » Sun Aug 23, 2015 4:36 pm

I copied everything correctly. When I go to the license tab and press shift for any amount of time nothing happens.
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Re: Can't activate license

Postby Oleg » Sun Aug 23, 2015 11:07 pm

check platform ID in ZModeler and in your account. there could be a misspell.
alternatively, revoke a license and activate it again to get a different license key. Revocation will reduce license time by 1 day.
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Re: Can't activate license

Postby Meepler1 » Mon Aug 24, 2015 5:55 am

The id's don't match. Should I revoke the license?
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Re: Can't activate license

Postby Oleg » Mon Aug 24, 2015 6:00 am

delete incorrect platform ID from your account ans add a correct one.
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Re: Can't activate license

Postby Meepler1 » Mon Aug 24, 2015 8:13 am

I think I screwed it up. It now says verification failed.
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Re: Can't activate license

Postby Oleg » Mon Aug 24, 2015 1:01 pm

"Verification:failed" is normal situation. Your license key was accepted by ZModeler, but it requires a missing "verification" part to be installed. Verification is made by on-line licensing server, you just need to login top your account, pick your license there and press "Validate" button. You will get a validation key that ZModeler will accept with "Shift" method for verification.

Note, each license is required to be re-validated on a constant basis. You can supply fresh validation when you like to, even daily. ZModeler will write you an amount of days till next validation supply is a must. Something like: "Verification: revalidate in 10 days".

License is not saved by ZModeler unless validation is supplied. So you need to start again with coping your license key and shifting it into zmodeler (to get "Verification: failed"), then do what is stated on top of this message. Once license is installed, you should restart ZModeler.
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Re: Can't activate license

Postby Neos7 » Mon Aug 24, 2015 1:06 pm

Same problem, was running fine with the trial, now i have restarted it and says to fail verification
edit:ok i got it now
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