Account page and Error parsing updates

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

StAfFoRdShIrE
Posts: 20
Joined: Fri Jan 11, 2013 2:16 pm

Account page and Error parsing updates

Post by StAfFoRdShIrE »

Hi Oleg, for more than an hour it is impossible for me to connect to my account (license management page) and I get an error launching ZM3.

Thank you in advance for your reply and congratulations for the great software.

Error in ZM3 => Error parsing updates XML :

Image



Login Account page:

Image
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Account page and Error parsing updates

Post by Oleg »

Hi. There seems to be a service outage. I've reported this to my hosting provider, hope it will be resolved soon.
StAfFoRdShIrE
Posts: 20
Joined: Fri Jan 11, 2013 2:16 pm

Re: Account page and Error parsing updates

Post by StAfFoRdShIrE »

OK Thanks for the answer, it only remains to wait.

Hope they solve the problem quickly, I have to activate my new license because I get to the end.
StAfFoRdShIrE
Posts: 20
Joined: Fri Jan 11, 2013 2:16 pm

Re: Account page and Error parsing updates

Post by StAfFoRdShIrE »

Hi Oleg,have you heard about solving the problem?
I miss ZM3 :(
User avatar
Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Account page and Error parsing updates

Post by Oleg »

yup, they are aware of the issue. I expect it to be fixed shortly.
Post Reply