zm3 platform id problem

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

Moderator: Oleg

jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

zm3 platform id problem

Post by jcbrad »

i went through all the instructions on getting a free trial but non come up. i have tried making new accounts and re adding my platform but had no luck.
any help would be much appreciated.
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

You can't add platform ID to your account if it's already set on your second account or on any other account.
jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

Re: zm3 platform id problem

Post by jcbrad »

yea i have one account with the platform id but there is no trial licenses.
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

if your platform appears with no trial license, then your platform has used it's trial already.

You can send me your login and platform id, I could check, but the reason is given above.
jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

Re: zm3 platform id problem

Post by jcbrad »

that would be grate my platform id is HPT85-49 thanks.
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

yes, your platform has already used it's trial on your account.
jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

Re: zm3 platform id problem

Post by jcbrad »

am i able to get a trial license or would i have to pay/
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

trial is granted only once. yours have been used already. The only way to get license for zmodeler3 now is to buy one.
jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

Re: zm3 platform id problem

Post by jcbrad »

ok its just that it dont show up in the Expired/Blocked licenses section.
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

jcbrad wrote:ok its just that it dont show up in the Expired/Blocked licenses section.
because your deleted your platform and added it again. when you delete platform, all expired licenses are erased from your account, but platform "remembers" the fact of expired trial license. It's ok to delete and add platform again, but trial is given only the first time.
jcbrad
Posts: 6
Joined: Sat Feb 02, 2013 7:02 am

Re: zm3 platform id problem

Post by jcbrad »

ok thanks for the help.
starknight
Posts: 1
Joined: Thu Feb 07, 2013 1:29 am

Re: zm3 platform id problem

Post by starknight »

iam still waiting on getting a platform id which never have got sent me when set this whole thing up please help asap wanna start using this program asap thanks get in touch
yossiregawa1234

Re: zm3 platform id problem

Post by yossiregawa1234 »

please help me, my platform id has blocked, because i delete and re-add platform id. platform id me 9JE59-6M, thanks, sorry i bad speak english :(
User avatar
Oleg
Site Admin
Posts: 14044
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: zm3 platform id problem

Post by Oleg »

log in to your web account "regawa1234".
Post Reply