Platform ID changed

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mrnate72
Posts: 2
Joined: Mon Dec 19, 2022 8:46 pm

Platform ID changed

Post by mrnate72 »

Hello,
I just bought a license and then applied it to my platform ID and activated it. Then my platform ID changed and now I cannot activate that license on my computer anymore.

Is there any way to transfer the license to the new platform ID it has generated?

Thanks
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Oleg
Site Admin
Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
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Re: Platform ID changed

Post by Oleg »

Hello.
Reboot your computer and run ZModeler as Administrator. If you still see a new ID, you can delete the old ID in web account and add the new one. Then activate the remainder of your paid license for the new ID and install new license key in ZModeler.
mrnate72
Posts: 2
Joined: Mon Dec 19, 2022 8:46 pm

Re: Platform ID changed

Post by mrnate72 »

That worked! Thank you very much
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