License cant be applayed

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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thanhcong309a
Posts: 3
Joined: Sun Nov 27, 2022 5:39 pm

License cant be applayed

Post by thanhcong309a »

Hello guys, i have i small problem with my z3d, So i just bought new license and i cant activate it, evrytime i click apply it just log me off and i cant do anything. I tired using micorsoft edge but its the same problem, if anyone could help i whould love that. my account is thanhcong309a

Have a good day!
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Oleg
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Re: License cant be applayed

Post by Oleg »

Your license is active. Is your issue resolved to the moment?
I can see your platform ID has not logged in to license server. I advise to assign simple password like 123456 onto your platform ID on "My computers" page. Then specify this password on "Account Setup" page in ZModeler and restart.
thanhcong309a
Posts: 3
Joined: Sun Nov 27, 2022 5:39 pm

Re: License cant be applayed

Post by thanhcong309a »

I am logged out as soon as I click authenticate and I can't log into the program
thanhcong309a
Posts: 3
Joined: Sun Nov 27, 2022 5:39 pm

Re: License cant be applayed

Post by thanhcong309a »

I did it, thanks a lot
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