Zmodeler reports license expired but website displays remaining time

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realjonboy

Zmodeler reports license expired but website displays remaining time

Post by realjonboy »

First time posting here, haven't had this issue before. My 6 month license is good for another 52 days, purchased June 10 2022, however every time I start the software (after a fresh update nonetheless), it reports the license is expired, but was able to ping the license server today for validation and reports that validation failed. My platform ID is HYJVK-MT
realjonboy

Re: Zmodeler reports license expired but website displays remaining time

Post by realjonboy »

Images didn't properly link, here's the prntscr links
https://prnt.sc/0DDsSfUbu1kd
https://prnt.sc/jv8CyRdwve5B
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Oleg
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Re: Zmodeler reports license expired but website displays remaining time

Post by Oleg »

The license key was bad. Activate license again to get a different license key.
realjonboy

Re: Zmodeler reports license expired but website displays remaining time

Post by realjonboy »

Reactivated license but it still reports as expired in the software even after reinstalling
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Oleg
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Posts: 14045
Joined: Fri Feb 06, 2004 3:54 am
Contact:

Re: Zmodeler reports license expired but website displays remaining time

Post by Oleg »

Give it a try once again please. And write back here in any case, so I verify license after it is re-activated (to ensure correct license key generated).
Guest

Re: Zmodeler reports license expired but website displays remaining time

Post by Guest »

The license key now works, thank you for the help.
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