I bought a license, but whenever I hit apply to see if I can activate it, it logs me out and throws me this
Thank you
Unable to activate license
Moderator: Oleg
-
Steinmetz Omi
- Posts: 13
- Joined: Fri Oct 09, 2015 1:55 pm
Unable to activate license
Hy Oleg!
I bought a license, but whenever I hit apply to see if I can activate it, it logs me out and throws me this
Thank you
I bought a license, but whenever I hit apply to see if I can activate it, it logs me out and throws me this
Thank you
Re: Unable to activate license
I can not find your web account given no info. Your e-mail address on forum profile does not help me too.
-
Steinmetz Omi
- Posts: 13
- Joined: Fri Oct 09, 2015 1:55 pm
Re: Unable to activate license
Hello Oleg, thanks for your help. I sent you my data via PM plus an additional question.
-
Me_Tom2
Re: Unable to activate license
I am also having issues activating license. I hold shift key but nothing happens. I am also not receiving any emails to activate my account.
User: Me_Tom
email: tomtull@gmail.com
Platform ID: HVU5K-MA
User: Me_Tom
email: tomtull@gmail.com
Platform ID: HVU5K-MA
Re: Unable to activate license
first, there is no account activation e-mail, every account is active upon creation. e-mail is used to recover password if you forget one.
second, nothing actually happens when you press and hold shift on its own. when you hold shift key, ZModeler reads a license key from clipboard if you've copied it earlier (with Ctrl+C probably). If you indeed copied license key and holding shift key gives nothing, then the platform ID you've specified in web account has a misspell, so the license key does not match your platform ID.
If you have a misspell, remove bad ID and submit the correct one. Once you copy correct license key in web account, holding Shift key in ZModeler's "License Information" window must bring your license key into ZModeler. You will see it in "License Information" window followed by "Verification: Failed".
#
Then get a validation key in web account using "Validate" button (it's advised to specify whether you use 32-bit or 64-bit version explicitly before you press Validate), copy validation key with Ctrl+C, go back to ZModeler's license window, press and hold Shift key for 2-3 seconds again. "Verification: Failed" will change to "Verification: revalidate in 6 days".
You will need to perform the # paragraph above from time to time to refresh license key in ZModeler.
second, nothing actually happens when you press and hold shift on its own. when you hold shift key, ZModeler reads a license key from clipboard if you've copied it earlier (with Ctrl+C probably). If you indeed copied license key and holding shift key gives nothing, then the platform ID you've specified in web account has a misspell, so the license key does not match your platform ID.
If you have a misspell, remove bad ID and submit the correct one. Once you copy correct license key in web account, holding Shift key in ZModeler's "License Information" window must bring your license key into ZModeler. You will see it in "License Information" window followed by "Verification: Failed".
#
Then get a validation key in web account using "Validate" button (it's advised to specify whether you use 32-bit or 64-bit version explicitly before you press Validate), copy validation key with Ctrl+C, go back to ZModeler's license window, press and hold Shift key for 2-3 seconds again. "Verification: Failed" will change to "Verification: revalidate in 6 days".
You will need to perform the # paragraph above from time to time to refresh license key in ZModeler.
-
Me_Tom2
Re: Unable to activate license
As per the directions i was copying Validation Key then holding shift. The directions said nothing about the License key. But got it working following your directions. Thanks