I bought a license for a month 6 days ago.
Today after i opened ZModeler3 and tried to work in it i got a message "Can not complete task: Your license denies this action."
I opened my account management and saw that there are no licenses on my account even though i bought one just 6 days before. I also checked my past orders and there was nothing in there.
What am i supposed to do now?
My license disappeared
Moderator: Oleg
Re: My license disappeared
Hello.
Send me in private message your purchase details (transaction ID or an e-mail on transaction).
May be your have two accounts?
Expired licenses are not removed from web account and are visible for 2 years after expiration. The same does "Past orders" page, it keeps orders information for more than two years after purchase.
Send me in private message your purchase details (transaction ID or an e-mail on transaction).
May be your have two accounts?
Expired licenses are not removed from web account and are visible for 2 years after expiration. The same does "Past orders" page, it keeps orders information for more than two years after purchase.