New platform ID everytime i log in. Help

Technical issues and help in: forum registration/posting, account creation/confirmation, platforms and licenses issues.

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Rich Hallow
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Joined: Mon Jan 03, 2022 1:53 pm

New platform ID everytime i log in. Help

Post by Rich Hallow »

It currently takes me 15 minutes before i can even open my project because i have to add the new platform ID, and revoke and assign my license to it. Why am i not able to hop on, load up and start designing? please help me solve this problem.
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Oleg
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Re: New platform ID everytime i log in. Help

Post by Oleg »

In most of cases, platform ID is bound to your CPU ID and bios version/date. In rare cases your network adapter can affect platform ID.
I advise to assign program compatibilities for "zmodeler3.exe" application (right-click, properties->compatibilities) and set there "Windows 7". Also set there "run as Administrator".

Then disable custom network adapters (including virtual one like VPN or LTE dongle) and run ZModeler several times to find out whether ZModeler is able to keep the same ID or not. I've seen the "ID" changing issue on some laptop devices, but it was related to LTE dongles used as network adapter.
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