Logged Out When Applying License

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RYM1BR2
Posts: 1
Joined: Thu Oct 14, 2021 3:34 pm

Logged Out When Applying License

Post by RYM1BR2 »

I went to apply a new license on my computer ID and after I click apply it redirects me and logs me out. tried using like three different browsers and a couple other tactics. but nothing works. I managed to get a screenshot of the one message it gave me but I'm not quite sure what this means and it literally pops up for half a second before logging me out for no apparent reason and not enough time to click OK https://imgur.com/T3WONJl

and my platform ID is ZY76L-GA
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Oleg
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Re: Logged Out When Applying License

Post by Oleg »

Sorry for delay.
Give it a try again, I've updated your license, it should work fine now.

If it get activated, make sure to verify days count on license key in ZModeler. It should be the same as you see in web account (+/- one day is OK).
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